Frequenly Asked Questions
Who is eligible for the Sliding Fee Discount Program?
Anyone who does not currently have health and/or dental insurance is eligible to apply for the Sliding Fee Discount Program. Discounts for uninsured individuals are based on household income and are unique to each household situation. The best and most accurate way to determine what your individual discount would be is to call the office and schedule an Intake Appointment. At an Intake Appointment, you will meet with an Intake Coordinator to calculate your discount and take care of new patient paperwork.
I want to sign up for a Sliding Fee Discount Plan, what do I need to bring to my Intake Appointment?
You will need to bring basic income information for each person living in your household. You will also need a picture ID for each adult who wants to be a patient.
For the complete list of documents to bring, click here.
If there are items on the list that you do not have, it is okay - still come to the Intake Appointment and talk about your individual situation with your Intake Coordinator.
How soon can I be seen for treatment? Will I be seen by the Dentist or Nurse Practitioner the same day as my Intake Appointment?
As soon as your paperwork has been completed and discount has been calculated, you will be able to be seen at the first available appointment - it may even be the same day.
I don't really feel comfortable providing my income information, can I still get a discount?
If you do provide your household income information, it becomes part of your confidential record and we are extremely respectful of that information. If you still decide you are not comfortable, you may also choose our Walk-In plan and pay a flat fee rate for each visit. Call the office for the current, flat-fee walk-in rate.
I don't have any income at all, so I won't have to pay anything, right?
Unfortunately, we are not a free medical or dental clinic. However, almost every person who completes their administrative appointment is eligibile for a discount. We offer VERY affordable payment arrangements tailored to your individual situation, along with volunteer opportunities that can also help. The best, and really the only way to fully understand our program is to complete an Intake Appointment. Call the office today to schedule yours!
I have another question that you don't have listed here........
Please click on the Contact Us page and send us your question. We'll be happy to send the answer directly to you and post more Frequently Asked Questions on this page for others with the same questions.